Carreiras

Job description

As a Customer Care & Admin Coordinator, you will be instrumental in supporting Tissot nationally by coordinating and maintaining inventory for all product lines and POS materials, providing exceptional after-sales service to end consumers, and managing the administrative process from receiving repair requests to delivering the final repaired product back to the consumer. You will act as a brand ambassador, embodying our brand values and commitment to excellence.

Benefits:

• Health benefits, including dental and vision coverage.
• RRSP contributions with company match.
• Company discount.
• Life insurance
• Paid vacations.
• Paid sick days.

Responsibilities include:

Customer Care

• Provide superior customer service and support to consumers and retail partners, resolving issues both on the phone and in person.
• Gather information about timepiece problems and service history, communicate repair estimates, and process repairs in SAP.
• Review incoming and outgoing watches, work with watchmakers on diagnoses, and update consumers on repair statuses.
• Manage inbound e-commerce inquiries in English and French, perform manual checks on orders, and liaise with various departments to troubleshoot issues.
• Utilize knowledge of watches and warranty guidelines to provide accurate information and updates to consumers.

Administration

• Manage SKU system setup, availability communication, and basic inventory analysis for the local market.
• Process sales orders, credit/debit memos, invoices, inventory adjustments, transfers, and returns.
• Assist the sales team with documentation for opening and closing accounts, create suggested orders for stock replenishment, and enter retail inventory orders into SAP.
• Prepare purchase orders and Shipnotes for POS inventory, analyze inventory weekly, and prepare weekly sales reports for Switzerland.
• Coordinate with logistics to ensure timely deliveries and resolve any shipping issues.

Other

• Perform ad-hoc duties as required.

Employment Status

Full-Time: 40-44 hours per week on average. Must maintain open availability to meet business needs and may be required to work more than 44 hours a week, including certain holidays and blackout dates. Car and air travel may be required.

Working Conditions:

This position has a low risk of injury. It requires lifting, pushing, pulling, and holding boxes and store fixtures (up to 35 lbs and above with appropriate support). Additionally, significant focus is needed when completing reports and materials for presentations.

Job Description

As an Assistant Store Manager with Tissot, the position will responsible for assisting in directing the efforts of, and is responsible for, the results of the store and sales associates. This includes but is not limited to: accomplishing and exceeding store wide sales targets, providing support to Store Manager, assist in training; coaching of retail staff, retaining and building client relationships, as well as actively seek new client relationships. This person must be energetic and enthusiastic, be willing to engage customers with a sales-minded attitude, and display pride in our stores through strong work ethics, organizational skills and cleanliness. You will the brand, inside and outside the boutique.

The Role

As a Sales Associate, you will be an integral part of the team, providing exceptional customer service, driving sales and contributing to the overall success of the store.

This opportunity is Part Time (approx 20 hours per week) in our Mid City Boutique.

• Ensure the highest level of customer service is being upheld at all times
• Work as a team to achieve and exceed sales targets and KPIs
• Help develop client database by building strong relationships
• Assist with daily merchandising and stock management
• Building knowledge base of the Tissot brand and collections through regular training and development

Job description

Afin de compléter notre équipe Marketing & Sales Swiss Market, nous sommes à la recherche d’un-e stagiaire pour une durée de 9 à 12 mois. Vos missions principales seront les suivantes :

• Assurer le suivi des demandes adressées à l’équipe Marketing pour le Marché Suisse (boîte email notamment) ;
• Participer à l’organisation d’événements (envois de gifts, ticketing, coordination de la restauration) ;
• Gérer les commandes SAP pour le matériel interne (suivi des stocks, mise à jour des listes Excel, vérification des disponibilités) ;
• Effectuer des commandes SAP pour le matériel destiné aux points de ventes ;
• Assurer l’hospitalité lors des réunions du Marché Suisse (réservation de transport, salles de réunion) ;
• Traiter les demandes de montres : compléter les formulaires, assurer le suivi avec la logistique et superviser les expéditions ;
• Apporter un soutien ponctuel à l’équipe Marketing Swiss Market pour diverses demandes ;
• Agir en tant que point de contact pour nos influenceurs partenaires de la marque : envoi des montres et vérification du contenu selon le calendrier d’activation.

Description du poste

La Maison Tissot recrute un Vendeur en CDI 35H au sein de sa boutique des Champs-Élysées.

En tant que Vendeur, vous êtes un véritable ambassadeur de la Marque partageant les valeurs et les ambitions.

Votre rôle est de contribuer à la croissance du chiffre d’affaires du point de vente et d'offrir une expérience client personnalisée et exceptionnelle.

Vos missions principales seront les suivantes :

• L’accueil et le conseil clientèle en respectant les codes et l’ADN de la marque
• Le développement du chiffre d’affaires et l’atteinte des objectifs fixés
• La fidélisation de notre clientèle et l’optimisation du fichier client

La liste n'étant pas exhaustive.

Job description

Job description

Duties / Responsibilities / Competences

Sales & Operations

• Coordinate office activities and operations to secure efficiency and compliance to company policies
• Support and control sales staffs in all SIS (department stores) to ensure staffs’ performance and discipline.
• Manage staffs working schedule and rotation plan on monthly basis to improve the efficiency.
• Prepare monthly POS visit and competitors / market survey report.
• Coordinate with other departments on sales staff issues (communication, staff reimbursement, leave, probation, OT and commission calculation, etc.)
• Staff training (product knowledge, sale technique, selling point) and represent brand on field visit and E-commerce.
• Develop and implement visual merchandising strategies aligned with the brand identity and follow as our global gudiline.
• Conduct stock take (inventory check) in all POS ( SIS,Kiosk,POP Up and Boutique)
• Liaise with logistics to monitor inventory level and arrange replenishment.
• Manage POS materials and visuals across all channels.
• Coorodinate Pop up and roadshow activities with finance and logistics departments, suppliers and buyers to ensure that the plan are well set up (display preparation, visual, layout, stock, promotion, sales staff assigmnet).
• Prepare purchase requisition (PR) and purchase order (PO) payment process.
• Assist colleagues whenever necessary assigned by Brand Manager & Direct Report

Job description

We're Hiring! The TISSOT Team will be conducting a Hiring Fair for the Open Retail Positions on March 13th and March 14th. Please submit your application below to be scheduled for an interview.

As an Assistant Store Manager with Tissot, the position will responsible for assisting in directing the efforts of, and is responsible for, the results of the store and sales associates. This includes but is not limited to: accomplishing and exceeding store wide sales targets, providing support to Store Manager, assist in training; coaching of retail staff, retaining and building client relationships, as well as actively seek new client relationships. This person must be energetic and enthusiastic, be willing to engage customers with a sales-minded attitude, and display pride in our stores through strong work ethics, organizational skills and cleanliness. You will the brand, inside and outside the boutique.

Job description

We're Hiring! The TISSOT Team will be conducting a Hiring Fair for the Open Retail Positions on March 13th and March 14th. Please  submit your application below to be scheduled for an interview. 

As a Retail Keyholder with Tissot, you will responsible for demonstrating outstanding customer service and leadership on the selling floor. You will help build and implement client outreach initiatives, build brand awareness, and assist in daily operations of the store. You will support and assist the management team in achieving all customer service and sales goals initiatives. You will also assist management in leading the team of associates to ensure operational tasks and procedures are successful as well as opening and closing routines are completed, all while keeping the customer at the forefront. You will represent and demonstrate the brand, inside and outside the boutique.

Job description

We're Hiring! The TISSOT Team will be conducting a Hiring Fair for the Open Retail Positions on March 13th and March 14th. Please submit your application below to be scheduled for an interview.

As a Sales Associate with Swatch Group, U.S., and the position will responsible for demonstrating outstanding customer service as per Brand standards, generate sales, merchandise and safeguard company assets. You will be expected to help client outreach initiatives, build brand awareness, assist in daily operations of the store. All positions support and assists management team in achieving all customer service and sales goals initiatives. You will be the brand, inside and outside the Store.

Job description

Sports Affiliate Manager - Partnership (U.S.)

As an Sport Partnership Manager with Swatch Group, U.S., the position will be responsible for developing and implementing the brand’s strategy through partnerships. You are an expert who drives the marketing activation of our ambassador program. Your work supports the growth and evolution of the Sports Marketing department and offers solutions for cross-functional partners across the brands. You understand that relationships are fundamental to the success of the program and that you will be responsible for living the brand with key partners.

Job description

As a part of the Store Design Team you will be required to create, develop and coordinate implementation of our boutiques and shop-in-shops worldwide.

At Tissot, every project is an opportunity for creation and innovation. We combine high standards and flexibility to design unique spaces, offering real creative freedom while staying true to the brand’s identity.

You will be part of a dynamic and passionate team, where close collaboration between different disciplines fosters exchange and synergy. Here, you’ll have the chance to work on diverse projects with real impact and a collaborative approach.

If you’re looking for a stimulating environment and the opportunity to contribute to meaningful projects, this is the place for you!

Your responsibilities

• Design of Tissot boutiques, shop-in-shops, kiosks and pop-up stores following the brand’s design & technical guidelines.
• Creation of a full set of technical drawings and 3D renders, as well as project management of development from external agencies.
• Provide creative and technical support to local teams and professionals on Tissot retail concepts.
• Propose innovative solutions to improve standard furniture menu with the latest trends, materials, lighting and digital technologies.
• Communicate with Visual Merchandising and dedicated project managers as well as the Retailer’s technical department in order to ensure that all designs are approved by all parties involved, within a set time schedule and budget.
• Liaise with the contractors, as well as the internal and external teams in order to control and approve construction drawings and materials, pilot the project to ensure successful and well-executed installations, on time and on budget.
• Travel on site for the important projects in order to check the quality of the build.

Job description

As a Retail Keyholder with Tissot U.S., and the position will responsible for or demonstrating outstanding customer service and leadership on the selling floor. You will be expected to help build and implement client outreach initiatives, build brand awareness, assist in daily operations of the store. All positions support and assists management team in achieving all customer service and sales goals initiatives. The Keyholder assist management in leading the team of associates to ensure operational tasks and procedures are successful as well as opening and closing routines are completed, all while keeping the customer at the forefront. You will the brand, inside and outside the boutique.