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Description du poste

La Maison Tissot recrute un Vendeur en CDI 35H au sein de sa boutique des Champs-Élysées.

En tant que Vendeur, vous êtes un véritable ambassadeur de la Marque partageant les valeurs et les ambitions.

Votre rôle est de contribuer à la croissance du chiffre d’affaires du point de vente et d'offrir une expérience client personnalisée et exceptionnelle.

Vos missions principales seront les suivantes :

• L’accueil et le conseil clientèle en respectant les codes et l’ADN de la marque
• Le développement du chiffre d’affaires et l’atteinte des objectifs fixés
• La fidélisation de notre clientèle et l’optimisation du fichier client

La liste n'étant pas exhaustive.

Job description

Job description

Training

• Develop and implement a program of brand, product and merchandising training for Tissot key account stores within the defined territory.
• Maintain training figures for Tissot key account stores within the defined territory including number of staff and staff names are recorded for each session.
• Respond to specific training requests from Tissot retail partners in the appropriate manner ensuring high standards of service are provided.
• Provide support to other members of the Tissot team with brand and link training where necessary.
• Attend and participate in external training across the UK
• Provide feedback on training materials produced by Tissot HQ to allow continual development of these.

Visual Merchandising

• Ensure the POS and position of the Tissot brand is in line with the strict quality standards of the brand.
• Develop and implement a program of visual merchandising training for all
• Tissot key account stores.
• Provide day to day assistance to Tissot retail partners ensuring their visual merchandising meets Tissot guidelines.
• Identify secondary branding sites within and around Tissot retail partners and
• ensure Tissot get maximum visibility at the POS.
• Provide support to other members of the Tissot team with visual merchandising training.
• Provide feedback on visual merchandising materials and practises provided by Tissot HQ to allow continual development of these.
• Roll out marketing visuals and POS materials to the stores. Make sure that all points of sale have the materials they need to correctly display and sell the product they need.

Accounts

• Specific responsibility for defined key account & independent stores
• Support the Tissot Territory Account managers when necessary

Administration

• Maintain and report each week to the Tissot Brand Manager and Key Account Manager detailing key account training figures.
• Maintain training figures for the brand within defined territory.
• Ensure accuracy of data for the Brand at all times.
• Take pictures and fill out reports during every store visit.

General Brand Objectives

• Ensure that all new product and marketing activity is communicated to your account portfolio and implemented along brand guidelines.
• Improve the in-store presentation of the Tissot range within all accounts.
• Identify and pursue opportunities to improve points of distribution.

Job description

Duties / Responsibilities / Competences

Sales & Operations

• Coordinate office activities and operations to secure efficiency and compliance to company policies
• Support and control sales staffs in all SIS (department stores) to ensure staffs’ performance and discipline.
• Manage staffs working schedule and rotation plan on monthly basis to improve the efficiency.
• Prepare monthly POS visit and competitors / market survey report.
• Coordinate with other departments on sales staff issues (communication, staff reimbursement, leave, probation, OT and commission calculation, etc.)
• Staff training (product knowledge, sale technique, selling point) and represent brand on field visit and E-commerce.
• Develop and implement visual merchandising strategies aligned with the brand identity and follow as our global gudiline.
• Conduct stock take (inventory check) in all POS ( SIS,Kiosk,POP Up and Boutique)
• Liaise with logistics to monitor inventory level and arrange replenishment.
• Manage POS materials and visuals across all channels.
• Coorodinate Pop up and roadshow activities with finance and logistics departments, suppliers and buyers to ensure that the plan are well set up (display preparation, visual, layout, stock, promotion, sales staff assigmnet).
• Prepare purchase requisition (PR) and purchase order (PO) payment process.
• Assist colleagues whenever necessary assigned by Brand Manager & Direct Report

Descrizione del posto

Job description

Reporting to the Boutique Manager, the Boutique Consultant is responsible for performing sales activities and other related activities such as after-sales service and store maintenance. He/She will be in charge of assisting our customers through personalized customer experience. The ideal candidate will represent Tissot as an ambassador, inspiring our customer.

In this role, you will:

• • Work closely with the Team in achieving the set sales target.
  • Perform sales activities, attend to walk-in customers and assist the customer in selecting and explaining the products for good shopping experience.
  • Follow up sales call with potential customers.
  • Introduce new products and upsell products to customers.
  • Attend to walk-in customers on any watch repair/related enquiries.
  • Follow up with customers on their new watch purchase.
  • Follow up with customers on their watch repair service.
  • Store & showcase maintenance.
  • Observe & follow guidelines on stock/cash control & documentation
  • Stock display in accordance to Brand guidelines.
  • Follow up on any changes in store display within the timeline.
  • Maintenance & upkeep to ensure cleanliness & tidiness of sales floor and storage area.
  • Any other relevant tasks as & when required.

Job description

As a Retail Keyholder with Tissot U.S., and the position will responsible for or demonstrating outstanding customer service and leadership on the selling floor. You will be expected to help build and implement client outreach initiatives, build brand awareness, assist in daily operations of the store. All positions support and assists management team in achieving all customer service and sales goals initiatives. The Keyholder assist management in leading the team of associates to ensure operational tasks and procedures are successful as well as opening and closing routines are completed, all while keeping the customer at the forefront. You will the brand, inside and outside the boutique.

Job description

Job description